In a letter sent to the regulator on 24 October 2021, Experian stated that in response to this latest violation of data subjects’ privacy rights, the credit bureau submitted a take-down notice request to Telegram and also informed law enforcement agencies. Given the massive amount of data that was illegally obtained from Experian in 2020, and the evidence that this data remains in various platforms, contrary to assurances that had been given to us, it is clear that we have not seen the last incident of this type of exposure of people's personal information.” This means this data is still available in the public domain. “Telegram took the right decision by removing the page with the link from its platform however this came late because the database with the personal information of data subjects had already been downloaded more than 100 times. “The regulator is deeply concerned that personal information that had been illegally accessed in 2020 remains accessible contrary to assurances to the regulator that the personal information had been removed from platforms where it had been dumped in 2020,” says IR chairperson advocate Pansy Tlakula. The database containing this personal information was downloaded over a 100 times before Telegram removed the page with the link to the database, it notes. SA banks scramble to quell Experian hack aftermath The IR notes it was alerted by a whistleblower that some of the data subjects whose personal information was leaked on Telegram include private individuals, business leaders, prosecutors, judges, ministers, politicians and senior public officials. The regulator says it was informed this was removed shortly after being discovered.Īccording to a statement issued by the information watchdog, it says it learned, on 24 October 2021, that customer data was compromised in a third incident, when the personal information of people whose data had been part of the Experian data breach was placed on the Telegram messaging application over the weekend. In another incident, attempts were made to sell the leaked data on a dark web marketplace that was not generally available to the public. One month later, it emerged that some data from the credit bureau was compromised and subsequently leaked on the internet. The Information Regulator (IR) has expressed shock that Experian customer data was recently leaked on Telegram, in what appears to be a continuation of the data breach the credit bureau experienced last year,Įxperian made headlines in August 2020, after it experienced a data breach that exposed the personal information of as many as 24 million South Africans and 793 749 business entities to a suspected fraudster.
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